Privacy Policy

This Privacy Policy describes how Secure Senior Connections™ LLC (collectively, “SSC,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information through the website located at http://www.secureseniorgroup.com and any communications you receive from us through our website.  This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.  You can jump to particular topics by going to the headings below:

Types Of Information We Collect

Use And Processing Of Information

Sharing Of Information

Your Choices

Authorized Agent

Annual Data Requests

How We Protect Personal Information

Other Important Information

Contact Information

Types of Information We Collect
 

The following provides examples of the type of information that we collect from you and how we use that information. 

 
 

In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.  For example, if you submit a job application, or become an employee, we may conduct a background check.

Use And Processing Of Information
 

In addition to the purposes and uses described above, we use information in the following ways:

  • To improve our services and product offerings.
     

  • To conduct analytics.
     

  • To respond to inquiries related to support, employment opportunities, or other requests. 
     

  • To send marketing and promotional materials, including information relating to our products, services, sales, or promotions.
     

  • For internal administrative purposes, as well as to manage our relationships.

Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose.  For example, if you ask us to provide you with additional information regarding our services or offerings, we may collect your information to fulfill your request, but we also collect your information so that we can quickly and easily respond to any questions.  As a result, our collection and processing of your information is based in different contexts upon your consent, our obligations under law, and/or our general interest in conducting our business.

 

Sharing Of Information
 

In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:

  1. Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control).  If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage. 
     

  2. Other Disclosures with Your Consent.  We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.
     

  3. Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws.  We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the services by a third party. 
     

  4. Service Providers. We may share your information with service providers.  Among other things service providers may help us to administer our website, conduct surveys, and provide technical support.

Your Choices
 

You can make the following choices regarding your personal information:
 

  1. Access To Your Personal Information.  You may request access to your personal information by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you. Note that California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for direct marketing. 
     

  2. Deletion Of Your Personal Information.  You may request that we delete your personal information by contacting us at the address described below.  If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes. 
     

  3. Online Tracking.  We do not currently recognize automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions.
     

  4. Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free information, surveys, offers, and other promotional materials to you.  You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive.  If you decide not to receive promotional emails, we may still send you service related communications.
     

  5. Promotional Text Messages.  If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”
     

Please address written requests and questions about your rights to info@secureseniorgroup.com.

Note that, as required by law, we will require you to prove your identity.  We may verify your identity by phone call or email. Depending on your request, we may ask for information such as your name, your last contact with us, or the date of your last contact with us. We may also ask you to provide a signed declaration confirming your identity.

In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf.  We may require verification that you provided the authorized agent permission to make a request on your behalf.  Verification may include requiring that you provide us with a copy of a signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us. 

If you are an authorized agent submitting a request on behalf of an individual we may require you to provide us with proof indicating that you have authorization to act on the consumer’s behalf, including an authorized agent designation form.  If you are a business, proof may include an indication that you are registered with the Secretary of State to conduct business in California. 

If we do not receive all requested information, we may deny your request.

 
 
 
 
 

How We Protect Personal Information
 

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
 

The Sites may permit you to access an account.  When you do, we will provide you with a password to access the account.  You are responsible for maintaining the confidentiality of the password, and you are responsible for any access to or use of the account by someone else that has obtained the password, whether or not such access or use has been authorized by you.  You should notify us of any unauthorized use of any password or account. 
 

Cookie Policy
 

We use cookies and other technologies to ensure users of the Sites have the best possible experience and for marketing purposes. We may place cookies when you visit our Sites. Any web browser visiting our Sites may receive cookies from us. 
 

We may use a variety of cookie types: 
 

  • Preference Cookies. Preference cookies collect information about your choices and preferences, and allow us to remember language or other local settings and customize the Sites accordingly.
     

  • Strictly Necessary Cookies. Strictly necessary cookies are necessary for the Sites to work and to enable you to move around the Sites and to use the features of the Sites.  Without these cookies, the Sites will not perform as intended and we may not be able to provide the Sites or certain services or features you request.
     

  • Analytics Cookies. Analytics cookies collect information about your use of our Sites, and enable us to improve the way they work.  For example, analytics cookies show us which are the most frequently visited pages on the Sites, help us record any difficulties you have with the Sites, and show us whether our advertising is effective or not.  This allows us to see the overall patterns of usage, rather than the usage of a single person.
     

Most browsers allow you to control and erase cookies through their settings preferences. However, if you limit the ability of the Sites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. Additionally, some features may work improperly or not at all. It may also stop you from saving customized settings. If you want to another way to clean out all cookies left behind by the Sites, here are links where you can download programs that clean out cookies: 
 

Other Important Information

The following additional information relates to our privacy practices:
 

  • Third Party Applications/Websites.  We have no control over the privacy practices of websites or applications that we do not own.
     

  • Changes To This Privacy Policy.  We may change our privacy policy and practices over time.  To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy.  Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.

 

  • Accessibility.  If you are visually impaired, you may access this notice through your browser’s audio reader.
     

  • Children.  We do not knowingly sell the personal information of minors under 16 years of age.
     

  • Information for California Residents.  California law indicates that organizations should disclose whether certain categories of information are collected, “sold” or transferred for an organization’s “business purpose” (as those terms are defined under California law).  You can find a list of the categories of information that we collect and share here. Please note that because this list is comprehensive it may refer to types of information that we share about people other than yourself. If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing please submit a written request to us using the information in the "Contact Information" section below.  We do not discriminate against California residents who exercise any of their rights described in this Privacy Policy.
     

Contact Information If you have any questions, comments, or complaints concerning our privacy practices please contact us at  info@secureseniorgroup.com.  We will attempt to respond to your requests and to provide you with additional privacy-related information.

 

Effective Date:  July 12, 2020

Last Revised Date: July 12, 2020

 
 

*******Separate page to be linked from the Information for California Residents Section*********

California Information Sharing Disclosure

California Civil Code Sections 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations should disclose whether the following categories of personal information are collected, transferred for “valuable consideration,” or transferred for an organization’s “business purpose” (as those terms are defined under California law).  We do not “sell” your personal information. The table below indicates the categories of personal information we collect and transfer in a variety of contexts.  Please note that because this list is comprehensive, it may refer to types of information that we collect and share about people other than yourself.